Thank you for taking out your valuable time to know us in a better way!
AdonaiHardware.com is India’s largest online hardware store. It provides online shoppers the best value and a superior customer experience. We design and develop builder's hardware and art ware of various types that include a wide range of metal hardware;door fittings, windows, cabinets, drawers, bathrooms, gates in Brass, Bronze, Zinc, Aluminium, Iron and more. When it comes to distribution of products across the country and in international market, we are one of the leading export houses in India. Most of our clients are based in UK, USA, Sweden, Germany, Finland and Australia. We are honest, helpful, efficient, accountable and trustworthy, and we are committed to profitability and service. Use of Adonai Hardware products will make your home and workplace look divine and elegant.
Adonai Hardware introduces fresh variety & wide range collection of hardware that you may not have seen before. At Adonai Hardware, you can shop any builder’s hardware products from any corner of the world.We believe that offering the quality products, best prices & an excellent customer service is the correct way to build a long term relationship with our customers.
We are committed to supply the best builder’s hardware to customers all over the world. Our hardware range is increasing every day with a wide range of finishes for all of our products. AdonaiHardware.com initiated this online retail store to meet the need of many people who could not find the products they needed or the finishes matching their décor when shopping at their local supply store. With so many choices available, the Internet was the perfect place to list the many offerings to help customers find the product they needed and get it to them on time as well as under budget. You can always be sure of the very high quality with us!
We trust God & truly believe that with the support of our customers together with His blessings, we will be listed as one of the biggest retailers of hardware items in the world within 2 year time.
Adonai Hardware is proud to deliver to all the countries in the world. We are confident that you will find the hardware you are looking for on AdonaiHardware.com. Our door hardware collection is immense. We continuously update our website with newly designed products. We also do custom manufacturing of any of your hardware products in any customised finish. You may shop with the confidence that the products you choose will function properly and maintain their beauty for years to come. Our user-friendly website is designed to give you fastest and best possible service. We provide all of the information you will need to select the product that is right for you. We also provide information detailed specifications of all the products. Adonai Hardware guarantees the best quality hardware at cheapest price worldwide. We make all the information available on our website.
If you have any questions please do not hesitate to call or write to us. On behalf of everyone at Adonai Hardware, thanks a lot for visiting our website. God Bless You All.
AdonaiHardware.com provides free shipping on all items within India if your total order amount is more than USD 10. Otherwise, the delivery cost will be prompted in Step 4 when you checkout. All orders are delivered through our reputed courier services. It may take 3-5 business days to deliver from the day we ship your order.
For International buyers, orders are shipped and delivered through registered international reputed courier companies and/or International speed post only. You can estimate your shipping charges by using our online shipping calculator before you checkout. The shipping price will also be prompted in Step 4 when you checkout. The delivery time depends upon the country you order from. Mostly it takes around 5-10 business days.
Time to ship
It may take us from 7-14 business days to ship your order.
Tracking your order
You will be provided with an online tracking id once you order with us. Further information on tracking your parcel will be sent to you via email.
We deliver to all the countries in the world. Any changes to destination address must be made prior to the shipment. In case you redirect route to a different address after shipment, you will be responsible for the shipment cost.
To place bulk orders, fill out the bulk order form on AdonaiHarware.com. We may provide free delivery for the bulk orders depending on your order. Shipping time will depend on the quantity of products ordered. We will get in touch with you as soon as possible.
AdonaiHardware.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 14business days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). AdonaiHardware.com is in no way responsible for any damage to the order while in transit to the buyer. AdonaiHardware.com is proud to use PayPal and EBS Payment Gateways for fast, easy and efficient secure payments. All major credit cards are accepted.
Calculation of Delivery Charges
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee.
Thus, in case of international deliveries, a customer who orders three products weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee of approximately USD 20 for ordering the three products as a single order instead of USD 52 if he orders them separately.
The same process is followed if the customer orders products from different categories which is a very good reason to shop from AdonaiHardware.com
What is Adonai Hardware’s return policy?
In case you receive a product which has any manufacturing fault(s) such as:
· product fitting problem
· accessories are not suitable for the product
· not finished properly
· not the same product as ordered
· not the same finish as ordered
We want you to get your refund as soon as possible. If you find out if the delivered product has one or more above mentioned fault(s). Please follow the steps to return the product(s):
· Inform us about the fault by submitting the Product Returns form within 24 hours from the time you receive the product(s) on AdonaiHardware.com under ‘Service’ section. To complete the Returns Form, you may need information from the order confirmation emailed to you or the packing list enclosed with your order.
· Carefully repack the product in the original packing
· Include a printout of returns form
· Include a copy of the order confirmation emailed to you (if you cannot find this, you may use a copy of the packing list enclosed with your order).
· Send the product(s) back to Adonai Hardware within 7 days
· The product(s) must be returned in the same condition you had received them
· Mail all returns to the following address:
5/326 Risal Singh Nagar
· You are required to cover the freight charges
· Please send the product(s) through a reputed courier service which provides tracking service.
· We will send brand new product(s) with no extra cost within 7-15 working days
Please understand we do not accept returns in following instances:
· Products tampered with
· Incidental damage due to misuse of product
· Any damage which are not covered under the manufacturer's warranty
· Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered
How do I cancel the order?
You are only allowed to cancel the order before its processing has been started. Your entire order amount will be refunded. No product can be cancelled after it is out from the warehouse for processing.
How long will it take to process my cancellation request?
It will take us a maximum of 1-2 business days to cancel the order and initiate the refund after you request the cancellation of item(s) in your order.
It may take up to 7-10 business days for the respective banks to process the refund back to the source of transaction.
What is the mode of refund available after cancellation?
AdonaiHardware.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website,you can then be assured that it will only be used in accordance with this privacy statement.
AdonaiHardware.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect?
We may collect the following information:
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping.
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
The information contained in this website is for general information purposes only. The information is provided by AdonaiHardware.com and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of AdonaiHardware.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, AdonaiHardware.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Why choose Adonai Hardware?
AdonaiHardware.com introduces fresh variety and wide range of hardware products. No need to go anywhere else for the prices and quality, just give us an opportunity to prove ourselves. We can and will provide you the requested hardware. You can shop at the best hardware online store from any corner of the world.We deliver what we promise.
Can I talk to qualified hardware specialists?
Yes. Our dedicated team of hardware specialists is available 24 hours for your complete satisfaction. You can either call us on +917500046666 or use our live chat option on AdonaiHardware.com
You can also request a call back by dropping an email on firstname.lastname@example.org
Can I track my order online?
Yes. You will be provided with an online tracking id once you order with us. Further information on tracking your parcel will be sent to you via email.
Is my information private?
All your information is kept confidential. We do not distribute any of your information to third parties.
Do you accept returns?
We do accept returns under certain conditions. Please refer to our cancellations and returns page on AdonaiHardware.com
Do you offer any warranty?
All parts and finishes of products available on AdonaiHardware.com are warranted to the original consumer purchaser to be free from defects in material and workmanship. The warranty is specified under description of the products. Accessories and replacement parts are not included in this warranty. AdonaiHardware.com recommends using a licensed professional for all installation and repair. We will replace the product during the warranty period, any part or finish that proves defective in material and/or workmanship under normal installation, use and service.
This warranty covers replacement of all defective parts and even the finish. These are the only two things that are covered. Labour charges and/or damage incurred in installation, repair or replacement, as well as any other kind of loss or damage are excluded.
Proof of purchase (original sales receipt) must be made available for all warranty claims.
Any damages to these fixtures as a result of misuse, abuse or neglect, or any use of other than genuine,AdonaiHardware.com will void the warranty
Do you repair or refinish old items?
We do not repair or refinish old items for now. We do plan to provide this facility in the near future.
Do you do custom work?
Yes. We do custom manufacturing of any of your hardware products in any customised finish.
How long have you been in business?
We have been supplying builder’s hardware products to USA, Canada, UK, Germany, Sweden, Finland, Australia and many more since 1999
Do you have a print catalogue?
Our range increases every week. We do not produce a print catalogue; our online catalogue lists all the products available on AdonaiHardware.com
When are you open?
Our customer service is available 24 hours a day to take your orders and to answer any of your queries. Our warehouse is open from 9:00 AM to 6:00 PM Monday to Saturday except bank holidays and festivals.
What are the countries you ship to?
We are proud to say we deliver to all the countries in the world. Our team works round the clock to provide you with quick and quality service.
Is free shipping available?
Free shipping is available only in India if your order is over USD 10. Rest of the world freight charges are charged according to the zones.
What is your minimum order?
We do not have a minimum order size.
Do you send samples?
The term 'Adonai Hardware' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
· The content of the pages of this website is for your general information and use only. It is subject to change without notice.
· We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· We can only accept your order by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order.
· When you visit www.adonaihardware.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
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· All the prices posted on the website are subject to change without notice. The prices include all taxes and charges.